The BFA's Professional Ride Operator's Division (PRO) has members who have agreed to a strict set of guidelines that promote safety, professionalism, and courtesy. Any member balloon ride company must have a reputation of integrity, honesty and trustworthiness. That strong ethical reputation is a vital asset. Each member shares a personal responsibility to protect, to preserve and to enhance it.
Owners, pilots, and crew will keep uppermost in their minds that the safety, comfort, and well-being of the passengers who entrust their lives to them are their first and greatest responsibility.